Patricia Green® Shoes Terms & Privacy

Terms of Use & Privacy Policy

Effective Date: [Insert Date]

At Patricia Green, we are committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, and protect your data when you visit or shop on our website.

By accessing or using our site, you agree to the terms outlined below.

1. Information We Collect

We collect information you provide directly when you:

  • Place an order
  • Create an account
  • Subscribe to our communications
  • Contact our Customer Care team

This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party providers)

We may also automatically collect limited technical data such as:

  • IP address
  • Device and browser type
  • Site usage behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Send marketing communications (only with your consent where required)

We do not sell your personal information.

3. Legal Basis for Processing (GDPR)

For customers in the European Economic Area (EEA) and UK, we process personal data based on:

  • Contractual necessity (to fulfill your order)
  • Legitimate interests (to improve services and prevent fraud)
  • Consent (for marketing communications)

4. Your Privacy Rights

For EU/UK (GDPR):

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability

For California Residents (CCPA/CPRA):

You have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Correct inaccurate information
  • Opt out of the “sale” or “sharing” of personal information (we do not sell your data)
  • Not be discriminated against for exercising your rights

To exercise any of these rights, please contact:
cs@patriciagreen.com

5. Data Security

We use industry-standard safeguards to protect your information, including:

  • Secure Sockets Layer (SSL) encryption
  • Trusted payment processing partners
  • Restricted internal access to personal data

While no system is completely secure, we take reasonable steps to protect your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable site functionality (e.g., shopping cart)
  • Improve performance and user experience
  • Analyze traffic and usage patterns

You may manage or disable cookies through your browser settings.

For users in applicable regions, cookie preferences may be managed through our consent banner.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements

8. Third-Party Services

We may share your information with trusted service providers for:

  • Payment processing
  • Shipping and fulfillment
  • Email communications
  • Analytics

These partners are required to protect your data and use it only for specified purposes.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States.

Where required, we implement appropriate safeguards to protect your data in accordance with applicable laws.

10. Intellectual Property

All content on this site—including designs, images, text, and trademarks—is the property of Patricia Green or used with permission and is protected by applicable laws.

Content may be used for personal, non-commercial purposes only. Any reproduction or distribution without written consent is prohibited.

11. Use of Website

You agree to use this site for lawful purposes only and not to interfere with its operation or security.

We reserve the right to limit or terminate access for misuse.

12. Governing Law

These Terms are governed by the laws of the State of Maryland, United States.

13. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact

For questions or to exercise your privacy rights, please contact:

Email: cs@patriciagreen.com